In the fast-paced world of business and manufacturing, time is of the essence. Often the final piece of the puzzle for manufacturers, printed components including labels, overlays and membrane switches, often need turning around quickly.
At Bex Design & Print, we make the whole ordering process as streamlined as possible, including offering a 24-hour quote turnaround time, to help manufacturers meet their deadlines.
But why do we offer 24-hour quote turnaround and why is it important?
Quick decision making and meeting deadlines
When buyers are in the market for products or services, they often need to make a decision quickly to ensure projects stay on track and deadlines are met.
A delay in receiving quotes can cause the buyer to miss deadlines or delay projects, which can have negative consequences for the business.
Offering a 24-hour quoting process means that buyers can receive quotes in a timely manner, enabling them to make decisions faster.
Competitive advantage
While the first reason was to offer an advantage to our customers, the second reason is that it can give us a competitive advantage. We understand that buyers will approach multiple vendors for quotes as per standard business practice.
However, if we can provide a quote in 24 hours while other companies take several days, offering the faster turnaround gives us the edge. Buyers are often looking to save time and streamline their processes, so we know that a fast quote is more appealing.
Tapping into our expertise
At Bex, providing 24-hour quotes isn’t just about providing fast turnaround times. It’s also a chance for our customers to tap into our expertise and utilise our extensive knowledge.
We understand that when it comes to brand new parts, customers may have limited information about suitable materials and adhesives for their final application. However, you can rely on us to bridge that information gap. Our experienced team excels in formulating quotes that go beyond basic pricing. We take the time to work closely with customers, helping them to select the most appropriate materials and adhesives based on their specific requirements.
Our team can also recommend improved material options for existing parts, taking into consideration factors such as durability, aesthetics, and functionality. These recommendations not only enhance the quality of the end product but can also lead to cost savings in the long run.
To further support the decision-making process, we are also more than happy to send out free-of-charge sample materials. This way, customers can see and feel the suggested materials firsthand, helping them make well-informed choices.
Transparency
A 24-hour quoting process can also be an indication of a company’s commitment to transparency and responsiveness. Buyers appreciate companies that are upfront about their pricing and can respond quickly to inquiries.
By providing quotes quickly and accurately, it can demonstrate our commitment to customer service and satisfaction. Nobody wants to enter into a lengthy back and forth with a pushy salesperson who is being vague on pricing. At Bex, we keep things simple and provide you with an accurate price, within 24 hours.
Customer satisfaction
When buyers receive quotes quickly, they may feel more satisfied with their experience, which can lead to repeat business and positive word-of-mouth recommendations.
At Bex Design & Print, we place a high value on building long term relationships with customers – we want you to come back to us time and again. Offering 24-hour quoting is one of the first ways we offer exceptional customer service at every step of the way.
Offering a 24-hour quoting process provides benefits to buyers and Bex as a business by streamlining the purchasing process and increasing customer satisfaction. Contact us to find out how we can provide you with a 24-hour quote to deliver your manufacturing solutions.
