Marcus Farci joined Bex Design & Print in January 2023 as our Head of New Business. He’ll become an important part of the team as he works to secure new clients and helps our existing customers to utilise our full potential.
Find out more about Marcus, why he chose Bex and his passions for screen printing and cooking in our interview below.
Can you give us a brief overview of your career so far?
I have always worked within IT technology. I’ve worked for resellers, distributors and my previous role was for a major internet provider. I was the regional key account manager looking after the South West so my customers were often in Plymouth, Portsmouth and Bristol. I left that company in November 2022 and gave myself two months to really think about where I wanted to go and what I wanted to do.
Why did you decide to join Bex?
I wanted to change careers and I was open to looking at other areas. I knew a little bit about screen printing as, during lockdown, I started screen printing my own t-shirts and selling them on Etsy. It’s fun and I enjoy being creative. I started to take it quite seriously and I came up with my own designs and printed them onto the t-shirts.
I therefore knew a little bit about the screen printing process but I didn’t know anything about the industry so it’s a new challenge for me, but one that fits with my interests.
In my previous role, a lot of my customers were working from home so I would have a lot of video calls every day. I missed being around people so one of my priorities was to have an office nearby that I could go into and be around my peers. The Bex office is actually only a few minutes from my house so it’s ideal!
Everyone in the team is really nice and friendly and they have a good laugh as well as getting on with the work. My previous role was very corporate so I much prefer being part of a smaller team where you can get to know everyone and have those conversations. So far I’m really enjoying it.
Tell us about your new role?
My role is head of new business so, essentially, I’ll be securing new clients for the company. I think in previous years we possibly haven’t been as proactive as we could be in reaching out to new customers. Instead, there has been a reliance on repeat business from existing customers and waiting for enquiries to come in.
My role is looking to change that and ensure we’re doing as much as we can to reach new customers, and offer further solutions to our existing clients who may not be aware of our full portfolio of services.
At the moment I’m getting up to speed with the business as there is a lot to take in. Then, I’ll be going through spreadsheets, looking at the accounts, finding contact details, adding to our CRM system and going from there.
What are you most looking forward to in your new role?
I’m looking forward to being an integral part of the business. I’m quite creative and I have lots of ideas on how we can shape future growth, including looking at untapped sectors that we can explore.
I’m looking forward to being part of the team as well. When you’re working for a company that has over 2,000 employees it’s easy to feel like you’re just a number, whereas here you feel like an important team member and you get to know everyone. I really want to help to grow the business going forward.
What do you like to do in your free time away from work?
I like creating my t-shirts which I have carried on since lockdown. I also love cooking and I occasionally do pop-up restaurants in my local pub, The Pewsham. I do them all by myself and create a three course set menu. The last one I did I cooked for around 60-70 people. It took me about three days to prepare everything! It’s very tiring so I don’t think I could do it as a full time career, but I do enjoy doing it every now and then as I like cooking and experimenting with food.
I also like being outside with my dogs – I’ve got a Norfolk Terrier called Tilly and a Vizsla called Zara. Living in Wiltshire means there is lots of beautiful countryside and nice walks on the doorstep so I spend as much time outdoors as I can.